Rasily Just Got a New Look. Discover It Now.Bumper Offer: Combo Packs from ₹389Swad Sadiyon Ka — Since 1973Rasily Just Got a New Look. Discover It Now.Bumper Offer: Combo Packs from ₹389Swad Sadiyon Ka — Since 1973Rasily Just Got a New Look. Discover It Now.Bumper Offer: Combo Packs from ₹389Swad Sadiyon Ka — Since 1973

FAQ's

Hey there, welcome to our FAQ! We're thrilled to have you here and we've covered all the basics that you might be wondering about.

Products

Some commonly asked questions about our products.

What is Mukhwas?

Mukhwas is a traditional Indian after-meal snack or mouth freshener — a mix of seeds, spices and sometimes sugar-coated fennel. It is served in small quantities at the end of a meal to aid digestion and freshen the breath, and offering it to guests is a common gesture of hospitality.

What are Rasily products made from?

Every Rasily product is made from the best raw materials with natural ingredients and flavours — devoid of any preservatives. You can find the full ingredient list on each product page.

What is Jintan Sugar Free?

Jintan Sugar Free is our gum-based, sugar-free mouth freshener in a pocket-sized flip pack — the classic Rasily Jintan freshness, without the sugar.

How should I store mukhwas?

Keep the jar tightly closed and store it in a cool, dry place away from direct sunlight to keep the aroma and crunch fresh for longer.

Has the taste changed with the new packaging?

No. Rasily has a new look, but the recipes are the same ones we have been making since 1973.

Supari

About our sweet supari.

What is Rasily Sweet & Soft Supari made from?

It is made from 100% pure supari (betel nut) with sugar, menthol and permitted flavours.

Can supari be delivered everywhere in India?

The sale of supari is prohibited in Maharashtra, so we are unable to deliver supari products there.

Orders & Delivery

Order and delivery related queries.

How do I track my order?

Use the Track Order page with your order number, or contact us on +91 99786 85152 / info@rasily.com and we will share the latest status.

Are Rasily products available on Amazon or Flipkart?

Yes, you can also find Rasily on Amazon and Flipkart.

Returns & Refunds

For more info, please visit the return & refund page.

What is your return policy?

We offer a 7-day return policy from the date of delivery for items that are damaged, defective or incorrect on arrival. Items must be unopened and in their original packaging with proof of purchase.

How do I start a return?

Email info@rasily.com with your order details and the reason for return. Once approved, we will share the return instructions. Items sent back without prior authorisation cannot be accepted.

Which items cannot be returned?

As food products, opened, used or partially consumed items cannot be returned unless they were defective or damaged on delivery.

Delivered Fresh

Hygienically packed and sealed to lock in freshness and aroma

Freshness Promise

Jar broken, seal open or wrong flavour? Tell us within 7 days and we'll replace it or refund you

Secure Payment

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